Last updated: June 2026
RydeTime Auto wants every customer in Suffolk and Hampton Roads — including customers with disabilities — to be able to shop for a vehicle on our website comfortably and independently. We are committed to providing a website that is accessible to the widest possible audience, and we treat accessibility as an ongoing effort rather than a one-time project.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Practical measures on this site include:
Our AI chat assistant is an optional convenience — every task it performs can also be completed by phone, email, standard web forms, or in person. If the chat widget is difficult to use with your assistive technology, you are never required to use it.
Some content comes from third parties — such as embedded maps, vehicle history reports, the hosted credit application, and the payment processor — and may not fully meet the same standards. We choose reputable providers and pass along accessibility feedback when we receive it.
If you have difficulty using any part of this website, or you'd simply rather work with a person, contact us and we will gladly assist you directly or provide the information you need in another format:
When reporting an issue, it helps to include the page address and a short description of the problem. We take reports seriously and work to fix verified issues promptly.
